Institution's efforts
Training during 2006
Suhaila harb Director of Planning
Is the personnel and human resources development increasingly important in today's world, so it looks on each and every natural resource laws and regulations and all the techniques and equipment that they are only one aspect of work and production, while on the other side is human Group, which invests using natural sources Equipment and techniques and in the light of controls and standards posed by the laws, regulations and instructions.
Hence, the development of efficient and working skills and knowledge on the one hand, and the development of positive feelings stemming from the sense of management attention from the other hand, a prerequisite to completing the work and development performance.
According to the training and rehabilitation plan approved in 2006, it was the Directorate of planning several activities in the field of sustainable human resource development, and towards improving The performance of workers and work as required by the insurance work hard.
Mention of those activities:
Training courses in English for workers in the General Organization for Social Insurance, in keeping with the importance of foreign language an essential foundation and the need for urgent action in the area of career development and modernization because of global technical means and information -- Especially as umbrella insurance are all working on the territory of the Syrian Arab Republic Arabs and foreigners.
Meetings and seminars for heads of departments of statistics and computer programmers in the branches. It was during those meetings The advanced level, which relates to the institution in its automation, and the reference to a software covers most aspects of the work, and the importance of the statistical figure is an indicator of performance, and a tool for the preparation of plans and policies in general.
Were discussing the difficulties facing the investment in software and in particular with regard to statistics, given the initial guidance to study and address those problems in the branches and the preparation of reports so, will be to prepare final instructions in the light of reports from the branches. In addition to access to everything that is new in the field of statistics and information.
Held in Damascus from 17 to 20 December 2006 workshop in cooperation between the General Organization for Social Insurance and the International Society for the Social Security sub-regional representative office of the Organization of Oman - the title role of modern management practices to enhance the performance of social security programs.
The workshop concluded the need for a modern management methods in the Arab insurance institutions, enabling these institutions to develop services for customers representing all segments of society, through the following points:
The development of the efficiency of insurance institutions through public relations and increase communication with the public insured.
Human resources development and upgrade their impact on workers.
The challenges facing social security systems and proposed solutions to them.
The use of information technology as a tool to increase the efficiency and effectiveness of the Department of social security institutions.
Ensure the quality of insurance services to build bridges of trust and customer satisfaction.
Management and performance measurement and its impact on the performance of follow-up insurance institutions.
And fully affirm that the General Organization for Social Insurance, and in the training plan and rehabilitation in 2007, had developed programs to follow up what has been initiated in the previous year and its application optimized, in addition to the establishment of a variety of courses in all areas of insurance and work in the public interest, thereby providing better insurance services Which reflected the success of the work in general insurance.

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